Flexible Energy Register:

Central Data Solution

The Flexible Energy Register is an online system and provides a central data and oversight solution. Consumers who are purchasing renewable or flexible energy products are registered on the system which triggers a certificate being sent to them. The system is delivering consumer protection, safety and standards at zero cost to UK Government, zero cost to the taxpayer, and zero cost to consumers. Many key stakeholders, including manufacturers and installers, have joined us as early adopters to provide consumer protection and safety.

Products registered on the Flexible Energy Register

Benefits of the Flexible Energy Register

  • Central point registration for renewable and flexible energy products
  • Peace of mind for consumers their installation has been registered
  • Provides an oversight of systems being installed in homes
  • Monitors salespeople, surveyors and installers performance
  • Sends notification to DNOs in compliance with G98 requirements
  • Sends service and maintenance emails to consumer and installer
  • Sends consumers an email to access their certificate
  • Sends an email to consumer requesting a review for installer
  • Helps the fire department locate the products in case of fire
  • Helps coordinate decommissioning and recycling of products
  • Central point where renewable and flexible energy products are registered
  • Peace of mind for consumers that their installation has been registered
  • Provides an oversight of systems being installed in domestic homes
  • Products with relevant certification will be allowed to be registered on the system
  • Monitors installers to ensure they have appropriate certification to install these products
  • Ensures installers are a member of a consumer code (where appropriate)
  • Helps the fire department locate the products in case of fire
  • Helps coordinate the decommissioning and recycling of products when required

The Flexible Energy Register Provides…

  • Consumer details (name, address, etc.)
  • System information (including manufacturer, make, model, size, inverter, etc.)
  • Installers and manufacturers a central point to register, reducing admin and time
  • Location of system within home (e.g. garage, attic, utility room, etc.)
  • Co-location with any other product (e.g. solar)
  • Financial protection for the consumer (e.g. IBG)
  • Grid ready information (i.e. is the installation compatible for energy aggregation?)
  • An easy method to link to manufacturer, Distribution Network Operator (DNO), IBG provider and certification body
  • Product recalls and safety notices capability in order to comply with RAPEX and PAS7100 regulations
  • Access to the fire service so they are aware of potentially hazardous products installed in a consumer’s home which can cause a fire
  • Oversight data to key stakeholders (including government) on deployment capacity to help manage future energy policy and network
  • Decommissioning and recycling process when the product reaches its end of life and the installer or manufacturer are unable to carry this out
  • Consumers ability to interact with Flexi-Orb, installers and stakeholders
  • Customer reviews for installers to access
  • Installer lead generation notification system
  • Monthly newsletters to consumers and stakeholders with industry updates and guidance
  • Consumer details (name, address, etc.)
  • System information (including manufacturer, make, model, size, inverter, etc.)
  • Installers and manufacturers a central point to register, reducing admin and time
  • Location of system within home (e.g. garage, attic, utility room, etc.)
  • Co-location with any other product (e.g. solar)
  • Financial protection for the consumer (e.g. IBG)
  • Grid ready information (i.e. is the installation compatible for energy aggregation?)
  • An easy method to link to manufacturer, Distribution Network Operator (DNO), IBG provider and certification body
  • Product recalls and safety notices capability in order to comply with RAPEX and PAS7100 regulations
  • Access to the fire service so they are aware of potentially hazardous products installed in a consumer’s home which can cause a fire
  • Oversight data to key stakeholders (including government) on deployment capacity to help manage future energy policy and network
  • Decommissioning and recycling process when the product reaches its end of life and the installer or manufacturer are unable to carry this out
  • Consumers ability to interact with Flexi-Orb, installers and stakeholders
  • Customer reviews for installers to access
  • Installer lead generation notification system
  • Monthly newsletters to consumers and stakeholders with industry updates and guidance

Who can access the Flexible Energy Register?

The Flexible Energy Register can be accessed by any relevant stakeholder who has an agreement with Flexi-Orb. The level of information which is available to the user will depend upon the type of access they have been granted due to various reasons including General Data Protection Regulation. The following stakeholders could access the platform:

  • BEIS & Ofgem
  • Certification Bodies
  • Certification Schemes
  • Consumer Codes
  • Distribution Network Operators (DNOs)
  • Energy Aggregators
  • Energy Providers
  • Finance Lenders
  • Fire Service
  • Installers
  • Insurers
  • Manufacturers & Distributors
  • National Grid
  • Trade Associations
  • BEIS & Ofgem
  • Certification Bodies
  • Certification Schemes
  • Consumer Codes
  • Distribution Network Operators (DNOs)
  • Energy Aggregators
  • Energy Providers
  • Finance Lenders
  • Fire Service
  • Installers
  • Insurers
  • Manufacturers & Distributors
  • National Grid
  • Trade Associations