You can currently join Flexi-Orb for free with no annual fees.
If you are an installer interested in membership you must be able to provide your domestic customers with an Insurance Backed Guarantee (IBG) for each installation (except EV Charging Points), and you will also need to be a member of a Competent Persons’ Scheme for the technologies that you install. If things go wrong with a customer complaint and you can’t resolve it, you must be able to offer them free access to Alternative Dispute Resolution (ADR) – although we can provide that for you should it be necessary.
If you are interested in becoming part of the Flexi-Orb network or have a question about joining us, please complete our enquiry form below and one of our team will be in touch soon. Alternatively, you can click on the appropriate button below to apply online.