Key Manufacturer Benefits

of working with Flexi-Orb

Becoming part of Flexi-Orb allows you to demonstrate to consumers and installers that you want to offer them a comprehensive package. You can join us for free with no upfront costs (subject to acceptance) and once you join you will receive the following benefits:

  • Installer network: access to a network of installers to help install or decommission your product
  • Oversight data: to support you with warranties, decommissioning and recycling
  • Policing of installer networks: to ensure safe and controlled deployment of your products
  • Consumer finance: for your products registered with Flexi-Orb (upon acceptance)
  • Product recalls and safety notices: managed via the Flexible Energy Register for customers registered with Flexi-Orb
  • Location of products: find where your products are installed via the Flexible Energy Register
  • Insurance Backed Guarantee (IBG): consumers should receive an IBG to protect against installer ceasing to trade
  • WEEE regulations: proactively engage with consumers to help comply with WEEE regulations
  • Installer network: access to a network of installers to help install or decommission your product
  • Oversight data: to support you with warranties, decommissioning and recycling
  • Policing of installer networks: to ensure safe and controlled deployment of your products
  • Consumer finance: for your products registered with Flexi-Orb (upon acceptance)
  • Product recalls and safety notices: managed via the Flexible Energy Register for customers registered with Flexi-Orb
  • Location of products: find where your products are installed via the ⦁ Flexible Energy Register
  • Insurance Backed Guarantee (IBG): consumers receive an IBG to protect against installer ceasing to trade
  • WEEE regulations: proactively engage with consumers to help comply with WEEE regulations.
  • Installer network: access to a network of installers to help install or decommission your product
  • Oversight data: to support you with warranties, decommissioning and recycling
  • Policing of installer networks: to ensure safe and controlled deployment of your products
  • Consumer finance: for your products registered with Flexi-Orb (upon acceptance)
  • Product recalls and safety notices: managed via the Flexible Energy Register for customers registered with Flexi-Orb
  • Location of products: find where your products are installed via the Flexible Energy Register
  • Insurance Backed Guarantee (IBG): consumers should receive an IBG to protect against installer ceasing to trade
  • WEEE regulations: proactively engage with consumers to help comply with WEEE regulations

Comply with Legislation and Standards

We can help you comply with various legislation and standards in order to help you meet your obligations as a manufacturer.

Key Consumer Benefits of Using a Flexi-Orb Member

  • Installers are vetted before becoming a Flexi-Orb member
  • Once their installation has been registered with Flexi-Orb consumers receive a Certificate to access our services
  • We monitor our member’s customer satisfaction rating
  • We monitor our member’s sales practices (including any savings quoted)
  • We ask the insurer to verify an Insurance Backed Guarantee has been registered (where indicated)
  • Consumers have free access to alternative dispute resolution in the event of a complaint
  • Service and maintenance reminder emails sent to consumers to help keep their installations in good working order
  • Product recalls and safety notices sent to consumers when we are notified by the manufacturer
  • Support with decommissioning and recycling of consumers’ end of life products
  • Advice and guidance from the Flexi-Orb team whenever a consumer needs it

Why Flexi-Orb is needed….