Key Manufacturer Benefits

of working with Flexi-Orb

Becoming part of Flexi-Orb allows you to demonstrate to consumers and installers that you want to offer them a comprehensive package. You can join us for free with no upfront costs (subject to acceptance) and once you join you will receive the following benefits:

  • Installer network: access to a network of installers to help install or decommission your product
  • Oversight data: to support you with warranties, decommissioning and recycling
  • Policing of installer networks: to ensure safe and controlled deployment of your products
  • Consumer finance: for your products registered with Flexi-Orb (upon acceptance)
  • Product recalls and safety notices: managed via the Flexible Energy Register for customers registered with Flexi-Orb
  • Location of products: find where your products are installed via the Flexible Energy Register
  • Insurance Backed Guarantee (IBG): consumers receive an IBG to protect against installer ceasing to trade
  • WEEE regulations: proactively engage with consumers to help comply with WEEE regulations.
  • Installer network: access to a network of installers to help install or decommission your product
  • Oversight data: to support you with warranties, decommissioning and recycling
  • Policing of installer networks: to ensure safe and controlled deployment of your products
  • Consumer finance: for your products registered with Flexi-Orb (upon acceptance)
  • Product recalls and safety notices: managed via the Flexible Energy Register for customers registered with Flexi-Orb
  • Location of products: find where your products are installed via the ⦁ Flexible Energy Register
  • Insurance Backed Guarantee (IBG): consumers receive an IBG to protect against installer ceasing to trade
  • WEEE regulations: proactively engage with consumers to help comply with WEEE regulations.
  • Smart Export Guarantee (SEG): We are working with key stakeholders to help deliver SEG safely to consumers
  • DNO notification facility: Our system pre-populates the G98 form and sends to the DNO with one click of a button
  • Customer reviews: Access honest and genuine reviews by your customers on the Flexible Energy Register, which you can also add to your website
  • Consumer finance: We have relationships with major finance lenders who offer competitive consumer credit deals and can introduce you to them
  • Consumer certificate: Your customers receive a certificate directly from Flexi-Orb and you also have access to this on the Flexible Energy Register
  • Service and maintenance reminders: We send you servicing reminder emails for past customers, thereby helping you keep track of when their service is due

Comply with Legislation and Standards

We can help you comply with various legislation and standards in order to help you meet your obligations as a manufacturer.

Key Consumer Benefits of Using a Flexi-Orb Member

  • Installations are undertaken in accordance with building regulations (where relevant)
  • Consumers receive an Insurance Backed Guarantee to protect them in the event their installer ceases to trade 
  • Free access to dispute resolution in the event of a complaint
  • Our members are part of a certification body for appropriate products
  • Consumers can leave a review about their experience with a member to help raise standards
  • We also work with award-winning EPVS to help combat mis-selling

Why Flexi-Orb is needed….