Flexi-Orb Membership Requirements

Please see below our requirements for Flexi-Orb installer membership.

If you are interested in becoming part of the Flexi-Orb network but would like more information, please email info@flexi-orb.com.

If you meet the requirements listed below and are ready to join, please apply online here.

Certification

To ensure Building Control Compliance you must be part of an appropriate Competent Person Scheme.

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Qualifications

We will require evidence of any training courses undertaken and qualifications gained, relevant to the type of installation you will be carrying out.

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Insurance Backed Guarantee (IBG)

You must be registered with an IBG provider and purchase an IBG for each domestic installation (except EV Charging Points).

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Alternative Dispute Resolution (ADR)

In the event of a consumer dispute you are unable to resolve yourself, you must be able to provide your customers with free access to ADR.

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Certifications

To ensure Building Control compliance you must be registered with an appropriate Competent Person Scheme for the installations you will be undertaking.  Please see below the various bodies you could register with:

APHC
BESCA
Blue Flame
HETAS
NAPIT
NICEIC
OFTEC
Select Certification

Insurance Backed Guarantee (IBG) Provider

An IBG underwrites the workmanship warranty that you provide to your customers, and protects them should you cease to trade. It is a requirement of Flexi-Orb membership that installers are registered with an IBG provider and purchase an IBG for every domestic installation (except EV Charging Points). Shown below are our Approved IBG Providers:.

Consumer Protection Association (CPA)
Home Improvement Protection (HIP)
IWA
Qualitymark Protection

Alternative Dispute Resolution (ADR) Provider

In the event of a consumer dispute they are unable to resolve amicably themselves, all members must be able to provide their customers with free access to ADR. For this reason they must be signed up with a Trading Standards Approved ADR Body, which could include one of the organisations below: 

RECC
QASSS

Ready to sign up?

If you meet the requirements above and would like to join us please click below to apply online.

Apply online
Get in touch

E: info@flexi-orb.com

Centurion House
Leyland Business Park
Centurion Way
Farington
Leyland
PR25 3GR