Solar PV and energy storage products are being mis-sold to consumers from the research we have undertaken (RECC | National Energy Foundation | STA). With the advancement of technology, introduction of grid trading/aggregation platforms & renewable energy tariffs, consumers are being misled and left confused to the performance and financial savings of the products they have bought.
Solar PV supported by energy storage is a key home energy solution enabling consumers to reduce energy bills & carbon emissions, but if the sector is not protected from mis-selling, then the sector will lose confidence from key stakeholders (consumers, finance lenders, UK Government, manufacturers etc), which will ultimately see the failure of the sector before it can gain awareness and market penetration.
Safeguarding the future of the renewable & flexible energy sector is one of the reasons for the creation & launch of Flexi-Orb. Our vision is ensuring consumer safety and protection to enable zero carbon homes. In order to achieve this, our first job is to ensure that consumers are protected and safe, and one of the first problems to solve is mis-selling.
Flexi-Orb, in conjunction with EPVS is tackling the mis-selling problem. Consumers purchasing solar PV and/or energy storage products can feel confident when using a Flexi-Orb member that they have the right safeguards in place. This has the added benefit of providing confidence to the finance sector, which will mean Flexi-Orb members have access to finance facilities for their customers. This will help to stimulate the sector and ensure that more solar PV & energy storage products can be deployed, thereby reducing demand on the UK Energy Network, and saving consumers money on energy bills, whilst also moving the UK closer to zero carbon homes.
