Consumer Benefits

At Flexi-Orb, we put you at the heart of everything we do.

You might be looking at a new energy saving, generating or storing product to help you:

It’s important to make the right decision of who you use to ensure you are protected.

LEXI’S INTRODUCTION TO FLEXI-ORB

Watch Lexi explain in 2-minutes about the great benefits Flexi-Orb offers consumers 

Key Benefits of using a Flexi-Orb member

  • Installations are undertaken in accordance with building regulation (where relevant)
  • Receive an Insurance Backed Guarantee to protect you in case the installer ceases trading
  • Free access to dispute resolution in the event of a complaint
  • Our members are part of a certification body for appropriate products
  • You can leave a review about your experience with the member to help raise standards
  • We also work with award-winning EPVS to help combat mis-selling
  • Installations are undertaken in accordance with building regulation (where relevant)
  • Receive an Insurance Backed Guarantee to protect you in case the installer ceases trading
  • Free access to dispute resolution in the event of a complaint
  • Our members are part of a certification body for appropriate products
  • You can leave a review about your experience with the member to help raise standards
  • We also work with award-winning EPVS to help combat mis-selling
Installation Map

By using a Flexi-Orb member you will be safe in the knowledge that your installer has the experience to carry out your installation and you always have us to turn to in case you need some help.

Additional Benefits of using a Flexi-Orb member

  • The Flexible Energy Register can provide oversight data to UK Fire Service to locate products
  • A net zero-carbon homes rating certificate will be available to you
  • Installations registered with us can be easily located for product recalls and rectification
  • We monitor the end of life/decommissioning dates to help ensure products are safely decommissioned and recycled at the correct times
  • Provide you with advice and guidance to help you make an informed decision
  • The Flexible Energy Register can provide oversight data to UK Fire Service to locate products
  • A net zero-carbon homes rating certificate will be available to you
  • Installations registered with us can be easily located for product recalls and rectification
  • We monitor the end of life/decommissioning dates to help ensure products are safely decommissioned and recycled at the correct times
  • Provide you with advice and guidance to help you make an informed decision