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Installer

Why installers are joining Flexi-Orb

Smart Export Guarantee

We are working with key stakeholders to help deliver Smart Export Guarantee safely to consumers.

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Consumer Finance

We have relationships with several major finance lenders who offer competitive consumer credit rates.

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DNO Notifications

Our system pre-populates the G98 Notification Forms and forwards these on to the DNO with a click of a button.

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Customer Reviews

Honest and genuine customer reviews to help gain more leads, improve performance and customer service.

Read more

Smart Export Guarantee

We are working with key stakeholders to help deliver Smart Export Guarantee safely to consumers.

Read more

Consumer
Finance

We have relationships with several major finance lenders who offer competitive consumer credit rates.

Read more

DNO Notifications

Our system pre-populates the G98 Notification Forms and forwards these on to the DNO with a click of a button.

Read more

Customer
Reviews

Honest and genuine customer reviews to help gain more leads, improve performance and customer service.

Read more
Installation Map

By using a Flexi-Orb member you will be safe in the knowledge that your installer has the experience to carry out your installation and you always have us to turn to in case you need some help.

What is Flexi-Orb?

Flexi-Orb is the oversight body for the renewable and flexible energy sectors. We ensure that consumers who are looking to buy products such as solar, energy storage, heat pumps, electric vehicle charging points etc can do so safely and have the protection in place if something went wrong. We police how the consumer is sold, how the installation is carried out and when the product reaches its end of life how its decommissioned and recycled.

Benefits of Flexi-Orb

We safeguard and protect the sectors we operate in and a vital part are consumers and installers. Consumers need protection for peace of mind. Installers need to be able to give consumers the confidence to use them.

Installer Tools

Key Installer Benefits

  • Free to join, free to register and no annual fees
  • We are working with key stakeholders to help deliver SEG
  • Access to consumer finance to help sales (when accepted)
  • DNO notification facility to help comply with G98
  • Add customer reviews to your website
  • Consumers receives a certificate to access our services
  • We send you service and maintenance reminders for customer

Key Consumer Benefits

  • Installations undertaken in accordance with relevant building regulations
  • We verify you receive an Insurance Backed Guarantee to protect you in case the installer ceases trading (when registered with Flexi-Orb)
  • Free access to dispute resolution in the event of a complaint
  • Our members are part of a certification body for appropriate products
  • Consumers can leave a review about their experience with a member
  • We also work with award-winning EPVS to help combat mis-selling
  • Receive a consumer certificate to access our services

What consumers say about Flexi-Orb members

A truly first class company carrying out first class work. The work was carried out in mighty quick time and was completed within one day. Informative, professional and knowledgeable. This company gave us good honest advice and come highly recommended from both me and my wife.

Mr Prigmore / Northampton

Very professional and excellent product.

Mr Carson / Newport

The process has been quick, efficient, the sales process and fitting went without a hitch; all of the work team were polite, friendly and helpful.

Mr Harvey / Hinckley

The whole team were a pleasure to deal with. Professional, considerate and efficient. Would definitely recommend.

Mr Wallace / Keighley

Very professional team with a good after sales service. The salesman provided a good overall detail of products and offered valuable assistance in the selection of the product. Not once did one feel pressurised. I would certainly recommend this company.

Mr Wickerden / Daventry

Courteous and very efficient service.

Mr Roberts / Llangefni

Extremely happy with all aspects.

Mr Gunn / Oldham

Very clean work and no disruption caused. All work carried out with no problems and all is up and running well. Thank you, satisfied customer.

Mr & Mrs Chapman / Boston

Our installation was a little different, with the panels mounted on the ground, inverter etc in a workshop, and connected in the house. All completed to a very good standard, with helpful staff answering all questions thrown at them. Spot on. Thank you.

Mr Croft / Chesterfield

The installers were quick, well behaved and friendly. The quality of work inside the house was good. Outside on the roof I can’t tell you of course. Time will tell, but it seems to be working.

Ms Gordijn / Llanfyllin

From quote to completion, this company provided excellent workmanship and service, along with polite and courteous conversation. The job of replacing my old PV inverter with a hybrid battery storage system was carried out in excellent time, they cleaned up afterwards and left everything tidy. The instruction for running the system given by the installer was second to none, and I can only applaud the patience shown. No hesitation in highly recommending this company, to anyone.

Mr Johnson / Kidderminster

The installation of Solar Panel and Battery was done expertly. The only complaint is that during the survey the salesman told us the battery will be stored in the loft but the battery wouldn’t fit from the loft entry. So the battery is placed in the front porch and is not so secure.

Mr Thapa / Basingstoke

We have been very happy with the whole experience. Their sales person was very helpful and not at all pushy. The whole system was installed within one day and with a minimum of disruption. The whole experience has been entirely positive and I would not hesitate to recommend them to anyone who is seeking to “go green.”

Mrs Hughes / Leeds

Fantastic company to deal, their knowledge is vast and the lads on site during the installation had a great can do attitude with lots of direct answers to questions I had during the whole process which gave me lots of confidence on the installation. These guys are a credit to the company and the staff in the office were great to deal with. Overall – spot on job!!

Steven Cant / Liverpool

I chose you on a recommendation from a ‘satisfied customer’ and am very glad I did. Nothing but praise and also thanks for explaining everything so clearly.

Ms Nott / Brent

I am very impressed with the service I experienced from my initial contact through the technical sales representative, the detailed quotation, and the projected possible savings all well documented and explained. The arranged roof edge protection, the actual on site works were all undertaken in an expeditious manner, and in a much shorter time frame than I was expecting, which is enabling me to truly benefit from the sunny weather we are now experiencing. Thank you.

Mr Stevens / Dunstable

Super fast, clean installation, sales man and electrician clear on making sure I understood how it worked etc.

Ms Kernow / Lincoln

Second time I’ve used this company. We recently moved and they had originally fitted solar to our old house five years ago. So knew we wanted them for our new house. Great service again.

Mr Pennington / Preston

Excellent from start to finish. Well happy!

Mr Cox / Newton Abbott

Our experience was a good one, the insulation people arrived just before time and worked all day as busy as beavers, they where friendly and answered any questions we had, they where good lads.

Mr Underwood / Ibstock

I cannot complain regarding any aspect of the installation. The salesman was informative and honest. The scaffolders were quick and efficient. The installers were on time, clean, professional and friendly. The whole process took around 2 weeks.

Mr Holford / Gloucester

Really impressed with how each and every one of the guys were – great job 🙂

Mr Horwill / Didcot

The whole process was carried out in a professional manner and I was kept informed throughout. On completion, the system was explained to me and I have subsequently been able to view the system operation on the Social Energy app.

Mr Polhill / Southampton

Very helpful sales staff followed up by a very accommodating and competent installation team. This appears to be a very professional operation at all levels. Thoroughly recommended.

Mr Stringer / Chelmsford

Apart from initial siting problems (too near gutter) which were rectified ASAP. The installation and workmanship is excellent!

Mr Harrison / Kington

The whole team couldn’t do anything more to help than they done already – they are an asset to cherish.

Mr Tudor / Wirral

Everyone we have dealt with has been very professional, courteous and helpful. Installers were quick and efficient and any follow-up questions dealt with straight away. No hesitation in recommending to future customers.

Mr Harding / Maldon

Superb!

Miss Palmer / Nelson

Very pleased with everything and everyone. So far so good, lovely bunch of guys, left the place after fitting everything spotless.

Mr Alexander / Norwich

Salesman, installer and office staff have all been most efficient, informative, friendly and helpful and I am very pleased with the product and installation and am more than happy to recommend both product and company to anyone who may be interested.

Ms Staples / Boncath

A truly first class company carrying out first class work. The work was carried out in mighty quick time and was completed within one day. Informative, professional and knowledgeable. This company gave us good honest advice and come highly recommended from both me and my wife.

Mr Prigmore / Northampton

Very professional and excellent product.

Mr Carson / Newport

The process has been quick, efficient, the sales process and fitting went without a hitch; all of the work team were polite, friendly and helpful.

Mr Harvey / Hinckley

The whole team were a pleasure to deal with. Professional, considerate and efficient. Would definitely recommend.

Mr Wallace / Keighley

Very professional team with a good after sales service. The salesman provided a good overall detail of products and offered valuable assistance in the selection of the product. Not once did one feel pressurised. I would certainly recommend this company.

Mr Wickerden / Daventry

Courteous and very efficient service.

Mr Roberts / Llangefni

Extremely happy with all aspects.

Mr Gunn / Oldham

Very clean work and no disruption caused. All work carried out with no problems and all is up and running well. Thank you, satisfied customer.

Mr & Mrs Chapman / Boston

Our installation was a little different, with the panels mounted on the ground, inverter etc in a workshop, and connected in the house. All completed to a very good standard, with helpful staff answering all questions thrown at them. Spot on. Thank you.

Mr Croft / Chesterfield

The installers were quick, well behaved and friendly. The quality of work inside the house was good. Outside on the roof I can’t tell you of course. Time will tell, but it seems to be working.

Ms Gordijn / Llanfyllin

From quote to completion, this company provided excellent workmanship and service, along with polite and courteous conversation. The job of replacing my old PV inverter with a hybrid battery storage system was carried out in excellent time, they cleaned up afterwards and left everything tidy. The instruction for running the system given by the installer was second to none, and I can only applaud the patience shown. No hesitation in highly recommending this company, to anyone.

Mr Johnson / Kidderminster

The installation of Solar Panel and Battery was done expertly. The only complaint is that during the survey the salesman told us the battery will be stored in the loft but the battery wouldn’t fit from the loft entry. So the battery is placed in the front porch and is not so secure.

Mr Thapa / Basingstoke

We have been very happy with the whole experience. Their sales person was very helpful and not at all pushy. The whole system was installed within one day and with a minimum of disruption. The whole experience has been entirely positive and I would not hesitate to recommend them to anyone who is seeking to “go green.”

Mrs Hughes / Leeds

Fantastic company to deal, their knowledge is vast and the lads on site during the installation had a great can do attitude with lots of direct answers to questions I had during the whole process which gave me lots of confidence on the installation. These guys are a credit to the company and the staff in the office were great to deal with. Overall – spot on job!!

Steven Cant / Liverpool

I chose you on a recommendation from a ‘satisfied customer’ and am very glad I did. Nothing but praise and also thanks for explaining everything so clearly.

Ms Nott / Brent

I am very impressed with the service I experienced from my initial contact through the technical sales representative, the detailed quotation, and the projected possible savings all well documented and explained. The arranged roof edge protection, the actual on site works were all undertaken in an expeditious manner, and in a much shorter time frame than I was expecting, which is enabling me to truly benefit from the sunny weather we are now experiencing. Thank you.

Mr Stevens / Dunstable

Super fast, clean installation, sales man and electrician clear on making sure I understood how it worked etc.

Ms Kernow / Lincoln

Second time I’ve used this company. We recently moved and they had originally fitted solar to our old house five years ago. So knew we wanted them for our new house. Great service again.

Mr Pennington / Preston

Excellent from start to finish. Well happy!

Mr Cox / Newton Abbott

Our experience was a good one, the insulation people arrived just before time and worked all day as busy as beavers, they where friendly and answered any questions we had, they where good lads.

Mr Underwood / Ibstock

I cannot complain regarding any aspect of the installation. The salesman was informative and honest. The scaffolders were quick and efficient. The installers were on time, clean, professional and friendly. The whole process took around 2 weeks.

Mr Holford / Gloucester

Really impressed with how each and every one of the guys were – great job 🙂

Mr Horwill / Didcot

The whole process was carried out in a professional manner and I was kept informed throughout. On completion, the system was explained to me and I have subsequently been able to view the system operation on the Social Energy app.

Mr Polhill / Southampton

Very helpful sales staff followed up by a very accommodating and competent installation team. This appears to be a very professional operation at all levels. Thoroughly recommended.

Mr Stringer / Chelmsford

Apart from initial siting problems (too near gutter) which were rectified ASAP. The installation and workmanship is excellent!

Mr Harrison / Kington

The whole team couldn’t do anything more to help than they done already – they are an asset to cherish.

Mr Tudor / Wirral

Everyone we have dealt with has been very professional, courteous and helpful. Installers were quick and efficient and any follow-up questions dealt with straight away. No hesitation in recommending to future customers.

Mr Harding / Maldon

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Get in touch

Centurion House, Leyland Business Park
Centurion Way, Farington, Leyland, PR25 3GR

E: info@flexi-orb.com

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